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Copyright © 2007 by Chip Heath and Dan Heath
Excerpt from Switch copyright © 2010 by Chip Heath and Dan Heath.
Excerpt from Decisive copyright © 2013 by Chip Heath and Dan Heath.
All rights reserved.
Published in the United States by Random House, an imprint of The Random House Publishing Group, a division of Penguin Random House LLC, New York.
RANDOM HOUSE and colophon are registered trademarks of Penguin Random House LLC
LIBRARY OF CONGRESS CATALOGING-IN-PUBLICATION DATA
Heath, Chip.
Made to stick : why some ideas survive and others die / Chip Heath & Dan Heath
p. cm.
1. Social psychology. 2. Contagion (Social psychology). 3. Context effects (Psychology). I. Heath, Dan. II. Title.
HM1033.H43 2007
302'.13—dc22 2006046467
www.randomhousebooks.com
Ebook ISBN9781588365965
rh_3.0_140145427_c0_r14
TITLE PAGE
COPYRIGHT
INTRODUCTION
WHAT STICKS?
CHAPTER 1
SIMPLE
CHAPTER 2
UNEXPECTED
CHAPTER 3
CONCRETE
CHAPTER 4
CREDIBLE
CHAPTER 5
EMOTIONAL
CHAPTER 6
STORIES
EPILOGUE
WHAT STICKS
MAKING IDEAS STICK: THE EASY REFERENCE GUIDE
NOTES
DEDICATION
ACKNOWLEDGMENTS
OTHER TITLES BY CHIP AND DAN HEATH
ABOUT THE AUTHORS
EXCERPT FROM SWITCH
EXCERPT FROM DECISIVE
WHAT STICKS?